Refund policy

We want you to love what you purchase from us. If something isn’t right, we’re here to help.

Returns
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible, your item must be:

  • In the same condition you received it
  • Unused, with tags attached (if applicable)
  • In its original packaging
  • Accompanied by a receipt or proof of purchase

At this time, we only accept returns on homeware products (such as bowls, linens, and candles). Because of the nature of our goods, we cannot accept returns on any food, beverage, or beauty products, as well as sale items or gift cards.

If you’re unsure whether your item qualifies, please contact us at info@corkvt.com before sending it back so we can evaluate the possibility of a return.

If your return is accepted, you will be responsible for paying for your return shipping and will receive a return label. Items sent back to us without a prior return request cannot be accepted.

Damages & Issues
Please inspect your order upon arrival and contact us immediately at info@corkvt.com if your item is defective, damaged, or incorrect so we can evaluate the issue. 

Please be aware, Cork Market is not responsible for replacing damaged or otherwise compromised product due to the following:

  • Delayed deliveries due to weather or other "Acts of God".
  • Incorrect addresses (*please be sure to include apartment, suite or floor numbers as needed).
  • Delivered to specified address, yet package was stolen/wasn't received.
  • Gift shipments sent to recipients who are out of town or otherwise unavailable to receive their shipment. 
  • Items that have been discarded without consultation or consumed.

Refunds
Once we receive and inspect your return, we’ll notify you of approval. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that it may take additional time for your bank or credit card company to post the refund. If it’s been more than 15 business days since your return was approved and you haven’t received your refund, please contact us at info@corkvt.com